Identifying a Leader in Enterprise AI Notetaking and Meeting Productivity Tools

You’ll find tons of content and best-software lists for personal meeting assistants. A lot of research has already been done in those areas. However, you can’t use that research’s results to consider and compare AI-meeting productivity or note-taking tools for an enterprise.

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Enterprise users care deeply about transcription accuracy, compliance, and pricing and have several other areas of interest. Since the second half of 2022, we have been testing and observing the value of AI notetaking tools or meeting assistants for enterprise use cases. This article summarizes the insights we got from our observation. 

In this article, we’ll compare the following AI meeting assistants or AI note taking software for usage in an enterprise: 

1. Fireflies
2. Otter
3. Microsoft Teams Copilot
4. Avoma
5. Sembly
6. Zoom
7. Fathom

The comparison solely focuses on enterprise use cases. If you want to use meeting productivity for personal usage, dive into review platforms like G2 or Capterra and see what end-users like or dislike about each software. 

In this article, we’ll consider things enterprises care deeply about when purchasing a meeting assistant. 

Comparing popular AI meeting assistants suitable for an enterprise use case

If you’re a company with ten people, and you’re using tools like Otter, Fireflies, or any other, you can choose to stay there. However, if you’re a large organization with hundreds to thousands of employees, there’s a better offering for you. 

A clear leader has emerged in your space and has been audited, piloted, deployed, and expanded globally in organizations. Reelay’s corporate AI meeting assistant performed far better than other entrants in the AI meeting productivity market, especially in industries like pharmaceuticals, consumer-packaged goods (CPG), and sales and marketing.

If you’re looking to increase your bottom line, cut costs, and increase overall productivity in your enterprise, Reelay’s corporate AI assistant can deliver more value.

Let’s examine the popular tools on the market and determine whether they’re suitable for use in enterprises. 

1. Fireflies

Fireflies.ai automatically takes notes and transcribes meetings. It uses natural language processing (NLP) to turn spoken words into text, making it easy to capture critical points and track who said what during discussions.

Fireflies.ai connects easily with popular video conferencing platforms like Zoom, Google Meet, Webex, and Microsoft Teams. It can join your meetings, record them, and create summaries afterward, saving you time and effort.

Fireflies’s features and capabilities crucial for enterprises

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Reelay vs. Fireflies

Inaccurate AI transcription can be a threat to your thinking. When you rely on AI to transcribe meetings for you or drive critical insights, you can’t have inaccuracy mess with the tools’ output and impact decision-making. 

Reelay tops the charts when it comes to accuracy. Reelay’s enterprise plan costs between $5 - $10 per user per month, making it more suitable for implementation at a large scale. 

‍Addressing Fireflies’ security challenges

Fireflies requires people to download the software's licenses to view post-meeting assets like transcripts. This can be annoying for anyone accessing the transcript quickly to guide an ongoing conversation. 

When you get a post-meeting email from these tools, you try to open it but can’t see anything. You get pushed into the software, tricking you into downloading its license. The next time you jump into meetings, you’ll have a sea of meeting assistants joining since it’s difficult to remember how many and when you downloaded them on your systems. 

This increases shadow IT in your company, as people download these meeting assistants without IT approval. Controlling or removing these AI-transcribing bots from meetings becomes tricky, which becomes a security issue. In a worse situation, a bad actor could steal information from the company while hiding among the sea of bots. 

The solution here is to have an IT-approved meeting assistant like Reelay. With Reelay, whenever you share post-meeting assets, the receiver doesn’t need to download Reelay to see it or view transcripts and notes.  

2. Otter AI

Otter AI uses artificial intelligence to provide real-time transcriptions of meetings, lectures, interviews, and other conversations. It is designed for individuals and businesses who want to improve note-taking efficiency and accuracy through audio transcription.

Otter AI offers several features to make transcription easier. Additionally, it generates AI-driven summaries and highlights action items, which helps users stay on top of important points.

Otter AI’s features and capabilities crucial for enterprises

Reelay vs. Otter.ai

One of Otter’s users says, “Otter doesn’t compare to Reelay at all.”

When trying to see what someone is showing on the screen, you can’t do it with the post-meeting asset it delivers. Otter offers you screen grabs instead of video replays, making it challenging for users in situations where they need to refer back to the meeting’s recording.

Based on the pricing of other plans on its website, Otter’s Enterprise plan will likely be more than $20 per user per month. Compared to Reelay’s cost of between $5 and $10, Otter’s cost is significantly higher than Reelay's.

If you need summaries of your discussion in email only, consider Otter. However, Reelay’s features are better and more effective for an enterprise use case.

With Reelay, you get a complete call transcript with its video recording, an email recap, and a document with the meeting minutes. Most importantly, compared to Otter or Fireflies, Reelay’s AI accuracy and transcription are much better. 

Here’s Reelay’s meeting recap. It summarizes the conversation, the topics discussed on the call, and any follow-ups or action items. 

The meeting minutes are attached to the email recap. It’s in the form of a Google Doc. 

On Reelay’s dashboard, you get all post-meeting assets, including: 

• Video recording of the meeting
• A long and short summary of the discussion
• Word-for-word transcript 
• Meeting moments with topics, highlights, actions, and questions
• Meeting minutes document

Compared to Otter, Reelay’s post-meeting assets deliver more value for users, letting them choose different formats for consuming the discussion. 

3. Microsoft Teams Copilot

Microsoft Teams Copilot is an AI tool that helps people work better together in Microsoft Teams. It summarises chats, creates meeting notes, and suggests tasks based on conversations. 

With Copilot, you can quickly get updates on projects or meetings without reading long chats. Since it works inside Teams, it’s easy to use while talking to your team, whether in the office or at home.

Microsoft Teams Copilot’s features and capabilities crucial for enterprises

Reelay vs. Microsoft Teams Copilot

Microsoft Teams Copilot addresses users' needs when they’re using Microsoft-only features. However, meetings may happen outside Microsft apps, especially if you’re a sales leader and attend many external meetings. 

Reelay adds more interoperability to your meeting assistant. Users have found it more valuable than Copilot because it’s easier to share recordings and recaps with Reelay. This is user feedback on who tested Reelay head-to-head against Microsoft Teams Copilot.  

With Reelay, you can share the complete recording of the discussion, transcript, meeting minutes, and other assets quickly with Reelay. It’s just like sharing a Google Doc.

Most importantly, Reelay costs a fraction of the cost of Microsoft Team Copilot, especially when implemented across the enterprise. It’s between $5 and $10 per user per month. 

Reelay’s pricing is a true add-on to your video conferencing solution budget. On average, companies save over $1000 per employee per month in resource costs after onboarding Reelay. 

4. Avoma

Avoma’s AI-powered meeting assistant is for teams that work directly with customers. It helps before, during, and after meetings by capturing and processing important details. Before the meeting, Avoma gives ready-made agenda templates, takes notes,  transcribes conversations during the call, and creates short AI-based notes for you after the meeting. 

Avoma’s features and capabilities crucial for enterprises

Reelay vs. Avoma

Based on our research, Avoma goes beyond meeting notes to tackle true meeting productivity. However, it still requires ample effort from users to set it up, helping them achieve the desired outcome. Compared to Avoma, Reelay is more user-friendly and easier to use.

Users who were earlier on Avoma reported that Reelay’s summaries, questions, and actions captured were more accurate than Avoma’s. 

5. Sembly AI

Sembly AI helps teams manage their meetings more efficiently. It captures, transcribes, and summarizes conversations, making it easier to focus on essential points rather than taking notes. 

With Sembly, teams can get accurate meeting transcriptions and actionable insights, preventing information leakage. 

Sembly’s features and capabilities crucial for enterprises

Reelay vs. Sembly AI

Sembly AI users often complain about transcription quality. They feel that the tool needs to do a better job of recognizing essential words spoken in conversations. Accuracy is crucial when relying on these transcripts and notes in decision-making. 

Reelay’s corporate AI meeting assistant has been tested with other AI meeting assistants and found to be more accurate than other tools. 

6. Zoom AI Companion

Zoom AI companion helps professionals focus on the discussion without worrying about missing important details. It highlights essential meeting parts, such as action items, decisions, and deadlines.

People who couldn’t attend the session can quickly review the notes to catch up, while those who attended have a clear record of what was discussed. The tool also reduces the need for manual transcription, saving time and effort.

Zoom AI Companion’s features and capabilities crucial for enterprises

Reelay vs. Zoom

In a head-to-head comparison, users found that Reelay’s transcripts are ten times better and more accurate than Zoom AI companions. In reviews, users say they find Reelay’s post-meeting assets more helpful than what Zoom offers.

Moreover, Zoom’s AI companion collects data only for meetings that happen on Zoom and does not accept data from other video conferencing tools. When meetings and sales calls happen on multiple video conferencing platforms, and your data is limited to Zoom, it makes it incomplete to drive actual insight.

Moreover, to effectively use Generative AI, you need to feed ample data into the model. Reelay’s positioning and pricing resonate with this, making the tool cost-effective to implement in large organizations across teams.

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Bonus value-adds that make Reelay a true leader in the enterprise market

Below are some features and capabilities that make Reely truly stand out among other alternatives in AI meeting assistants for Enterprise use cases.

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Direct integrations

Reelay integrates all video conferencing platforms, chat tools, and calendars. It’s also working on direct integrations with project management platforms and other business solutions. 

Although some companies tout integrations into project management software, they don’t offer direct integrations. Instead, they integrate through Zapier or other third-party tools. This concerns an enterprise, as indirect integrations have a higher risk of a data breach than direct integrations. 

Reelay helps you avoid these risks as it’s highly focused on providing direct integrations to its clients rather than using third-party applications. 

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Engagement

Unlike a sales email with an open rate between 20% and 25%, Reelay-generated emails deliver an average open rate of 148% to 200%. This is because the content of the email is accurate, helpful, and engaging, which encourages people to come back to refer to recaps and meeting minutes. 

The information offers them clarity in times of confusion. One of Reelay’s users saved a sizeable deal by quickly referring back to the conversations around the scope document. 

Leading the AI corporate meeting assistant and notetaking software category

Look at these crucial features and funationalies enterprises and understand why Reelay is preferred for corporate AI meeting assistant software.

Sheet link: https://docs.google.com/spreadsheets/d/1w0Fi5y7cgtahVGSP7Be8DHBTwp6ba4Zx8Zi48m9LrNU/edit?usp=sharing

Leading the pack into 2025

Reelay’s corporate AI meeting assistant clearly leads the pack for enterprise meeting productivity tools. 

Other software on the list, like Fireflies or Otter, is great for personal use. If you’re a team of less than ten people or want to use a meeting assistant for personal work, feel free to take their trial. 

Microsoft Copilot and Zoom are good options when you work solely in their ecosystem of apps, and you wouldn’t take up meetings on other video conferencing platforms. However, you might deal with AI accuracy and transcription issues. You might face transcription issues in Sembly AI as well. 

Avoma truly targets meeting productivity but requires a lot of effort from the user in the setup to achieve the desired outcomes.

This article summarizes the research on AI meeting assistants for enterprises. Use the insights to decide on the most suitable product for you. Reelay is leading the pack, and you can see its value by experiencing the platform.

Schedule a demo with Reelay and understand how it improves meeting productivity.